برنامج باستخدام التعلم التشارکي الإلکتروني لتنمية القدرة التواصلية الشفهية والکفاءة الداتية لدى طلاب کلية السياحة والفنادق بجامعة الإسکندرية

Abstract:
This study investigated the effectiveness of using an online collaborative learning program on developing spoken communicative competence and self-efficacy among tourism and hotels students at Alexandria University. The sample of the study consisted of 21 first year students from the college of tourism and hotels, Alexandria University. The study used the one group quasi-experimental research design with its pre-post testing procedures. The study tools included a spoken communicative competence test with its two parts: the knowledge-based test and the performance-based test as well as an English speaking self-efficacy scale. The study was administered during the second term of the academic year 2021/2022. The study results showed that there were statistically significant differences between the mean scores of the study participants in the pre and post administration of the spoken communicative competence test and the English speaking self-efficacy scale in favor of the post administration, which indicates the effectiveness and significance of the online collaborative learning program in developing tourism students' spoken communicative competence and English speaking self-efficacy. The researcher finally recommends that more online collaborative programs should be designed to suit English language learners at different educational stages.